BPO – Mumbai (Voice Referrals)

Published April 20, 2010 by anny1with1life

From: Talent Acquisition-BPO
Sent: Tuesday, April 20, 2010 5:04 PM
To: Cognizant ALL (INDIA)
Subject: TAG | BPO – Mumbai (Voice Referrals)

S.No Position Experience Role/Skills Work location Interview Type Education Interview date TAG SPOC
1 Process executive/

Senior process executive

0-3 years of prior BPO experience Answer to phones and respond to customer requests

Identify, research and resolve customer issues using the computer system

Answer email queries and resolve requests or problems promptly

Complete call logs and reports

Excellent verbal and good written communication skills

Technical troubleshooting skills

Chennai Walk In

(10.30 am to 11:00am)

Any graduate 22nd Apr 10 Sheeja P.K.

(192993)

Note:

Willingness to work Night Shifts (US) is mandatory.

Walk-in venue:

13th Floor, Kensington, Hiranandani Business Park, Powai,Mumbai-400 076

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