TAG BPO Referral Just got Richer – Refer BFS Quality profiles & get Rs 50,000!

Published April 19, 2010 by anny1with1life

S.No Position Experience Skills / Role Work Location Education TAG SPOC
1 DGM 5 – 10 years relevant experience with at least 2-3 years in a process improvement role

BB trained is mandatory & certification would be preferred

Relevant BPO experience to be in the services sector preferably in Investment Banking, BFS or core F&A business

Experience of working onshore would be an added advantage

Supporting end to end project / program or Quality Deployment effort assigned to him / her (offshore or onshore)

Thorough knowledge of Quality methodologies such as Six Sigma, Lean.

Excellent client management skills- Ability to interact with clients onshore and manage expectations effectively.

Ability to interact and work with a cross functional, geographically dispersed team (onshore and offshore).

Ability to handle change – Effectively manages ad hoc situations within required timeframes/queries and quality standards.

Strong project management skills and mentoring ability.

Excellent analytical skills: ability to identify patterns in data and draw appropriate conclusions.

Ability to build a process improvement culture, demonstrating flexibility and initiative in achieving the desired outcome.

Updates and maintains own expertise, shares this with colleagues and provides guidance to the team

Hyderabad Graduate / Post Graduate in any stream

CA/ICWA/CPA/MBA (reputed schools) preferred

Ashish Sharma

(218282)

2 GM 8 -15 years +, with at least 5 years in a process improvement role

BB certification is mandatory

Relevant BPO experience to be in the services sector preferably in Investment Banking, BFS or core F&A business

Experience of working onshore would be an added advantage

Ability to manage multiple clients/ business lines and multiple business priorities

People Management- As mentioned in key responsibilities subject to nature of engagement the role may require to manage a team to quality experts

Excellent analytical skills: Review and provide direction on projects/ programs (Data driven approach).

Ability to deliver training on Quality methodology is desirable (Six Sigma and Lean)

Updates and maintains own expertise, shares this with colleagues and provides guidance to the team

Up-to-date knowledge of industry best practices on Quality and process improvement methodologies

Broad understanding of process improvement approaches adopted by successful businesses in the industry

Hyderabad Graduate / Post Graduate in any stream

CA/ICWA/CPA/MBA (reputed schools) preferred

Ashish Sharma

(218282)

Note:

· Interviews will be scheduled for shortlisted candidates & the venue details will be intimated to the candidates directly

· Please ensure that profiles which are relevant alone are forwarded to the TAG SPOC

· Referral amount of 50,000 Rs applies to both DGM & GM referrals*

· Do upload all profiles on https:\Careers and send the Resume id to Ashish-4.Sharma-4

· Candidates should be flexible to work in any shift

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